Troubleshooting / Debugging

Troubleshooting ClassyPress: Donation amounts not passing through to Classy and how to resolve the issue

By January 5, 2021No Comments

If you’re having issues with your donation form not passing through the correct donation amounts to Classy, you’re likely experiencing an issue relating to Classy’s new “Participate in Optimization” feature. Watch the video & review the details below to see how to quickly resolve this issue.

  1. Go to your Classy Dashboard and select the donation form in question
  2. Select “No” for “participate in optimization” settings
  3. Select “update/save”
  4. Done!

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Last updated on October 13, 2017

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